Your call will be answered by our receptionist who will take some brief information from you such as your name, contact information and a few background details about why you are calling. A counsellor will then phone you back to discuss your situation further and obtain additional information. The duty counsellor is a trained counsellor or psychologist. Alternatively, a face to face meeting can be arranged.
Your referral will be reviewed to ensure that Allambee is the best service to suit your specific needs. A counsellor will contact you after this to set up an appointment or if necessary to support you in connecting to other services.